Acceptable Use Policy

You must have the legal right to access, download, and process any content you submit to the Service.

You are responsible for complying with all applicable laws in your jurisdiction, including copyright law, data protection law, and privacy law.

You must respect the terms of service of the platforms from which you download content.

If you use the Service on behalf of an organization, you must ensure that your organization’s use complies with this AUP.

We do not provide legal advice. If you are unsure whether your intended use is lawful, consult a legal professional.

The following content must never be processed through VideoConduit under any circumstances:

• Child sexual abuse material (CSAM). Any content depicting the sexual exploitation or abuse of minors. This is a zero-tolerance policy. Violations will result in immediate account termination and reporting to law enforcement, including the National Center for Missing & Exploited Children (NCMEC) and relevant EU authorities.
• Terrorism and violent extremism. Content that promotes, recruits for, or provides operational support to terrorist organizations as designated by the EU or UN.
• Non-consensual intimate imagery. Content that depicts real individuals in intimate situations without their consent (commonly known as “revenge porn”).
• Content that directly facilitates imminent real-world harm. Specific, actionable instructions for creating weapons, synthesizing drugs, or causing physical harm to identifiable individuals.

You must not:

• Circumvent technical measures. Bypass rate limits, forge API keys, manipulate credit balances, or exploit vulnerabilities in the Service.
• Abuse the free tier. Create multiple accounts to circumvent free tier limitations.
• Systematic mass harvesting. Use the Service for automated, large-scale downloading of content libraries for the purpose of redistribution, building competing services, or creating training datasets, unless you have explicit authorization from the content owners.
• Denial of service. Submit requests designed to overload or disrupt the Service or its infrastructure.
• Reselling without authorization. Resell access to the Service or rebrand it as your own product without a reseller agreement.
• Automated signup. Use bots or scripts to create accounts.
• Deceptive use. Misrepresent your identity, affiliation, or the purpose of your API usage.

VideoConduit is a neutral technology provider — we process URLs you submit and return results to you.

We do not determine, verify, or guarantee the copyright status of content you process.

Many platforms host content under licenses that permit personal downloading (e.g., Creative Commons, public domain, fair use/fair dealing).

Many uses of downloading tools are lawful, including: personal archival, accessibility (transcription for deaf/hard-of-hearing users), research, journalism, education, and processing content you own or have licensed.

You are solely responsible for determining whether your specific use is lawful under the laws of your jurisdiction.

If a rights holder contacts us about content processed through your account, we may forward their complaint to you and/or suspend the relevant API functionality pending resolution.

Respect the rate limits of your subscription tier. Current limits are documented in our API documentation.

Do not attempt to circumvent rate limits through multiple accounts, key rotation, or other means.

Sustained usage that significantly exceeds your tier’s intended use case may be subject to additional restrictions.

If your use case requires higher limits, upgrade to an appropriate tier or contact us for custom arrangements.

We do not proactively monitor the content you process — your files are opaque to us.

We may investigate accounts in response to: abuse reports, legal requests, or automated detection of prohibited patterns (e.g., high-volume scraping).

When we identify a violation, enforcement follows a graduated approach:

We reserve the right to skip the warning stage for serious violations.

Suspended accounts may appeal by contacting abuse@videoconduit.com within 14 days.

If you become aware of content being processed through VideoConduit that violates this policy, submit a report through our Abuse Reporting page or email abuse@videoconduit.com.

Include as much detail as possible: the nature of the violation, any relevant URLs or job IDs, and your contact information.

We will investigate all reports and respond within 5 business days.

We may update this AUP from time to time.

Material changes will be communicated via email at least 30 days before they take effect.

Continued use of the Service after changes take effect constitutes acceptance of the updated AUP.

If you have any questions about this policy, please contact us: